Dental Reception

Dental Reception is an AI-powered phone receptionist designed specifically for dental practices in Australia. Missed calls are missed patients, and most practices lose bookings simply because nobody could pick up the phone. Dental Reception answers those calls around the clock. The service handles routine patient enquiries, collects appointment requests within your practice’s opening hours, and emails your team a structured summary of every call so bookings can be entered into your existing practice management system. It recognises Australian accents and dental terminology, and call scripts can be customised to match how your practice speaks to patients. Practices keep their existing phone number and simply forward calls whenever they choose — after hours, when the line is busy, when nobody answers, or on a set schedule. Setup takes under five minutes and requires no IT support or hardware. Dental Reception is designed in line with AHPRA advertising guidance, with encrypted data handling and Australian-based support. Plans start at A$169 per month, billed monthly with no setup fee and no contract, and every plan includes a 14-day free trial.